Charmo - Support

Welcome to the Charmo support page. Charmo is your personal AI assistant, offering personalized conversations, professional consulting, and custom character creation.

Frequently Asked Questions

How do I manage my subscription?

You can manage your Charmo Plus Auto-Renewing Subscription via your device's Apple ID Settings. Go to Settings > Apple ID > Subscriptions to view, change, or cancel your current plan.

What happens when my free limit is over?

Every new user has a trial messaging limit. Once your limit is exhausted, you'll need to upgrade to Charmo Plus to continue chatting limitlessly.

How to contact us?

If you have any specific inquiries, technical issues, or missing past purchases that aren't restoring, please reach out to us directly.

Email: info@idakimi.com

Phone: +44 744 192 2077

Report an Issue

If you experience app crashes or unexpected AI behavior, please use the email above to let our development team know the exact circumstances so we can investigate and fix it promptly.